Skip to main content
Avalara Help Center

Why is the service period on my receipt incorrect?

Overview

You purchased an annual subscription of TrustFile, but the service period on the receipt is incorrect.

Environment

TrustFile

Resolution

  • This issue has been reported to our development team
    • We are currently working to resolve 
    • Former FloridaFile and NewJerseyFile customers who chose to purchase an annual subscription in 2017 have access to the software until February of 2018.