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Avalara Help Center

Why is the "Buy" button missing in TrustFile when trying to purchase credits?

Overview

You are attempting to purchase more credits in TrustFile but are unable to locate the "Buy" button. 

Environment

TrustFile

Resolution

  • The reason this is no longer an available option is that TrustFile now bills you based on your usage. You no longer have to pre-pay for credits. 
     
  • You can now file your returns without having to handle your credits, you will now be billed based on your usage.