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Avalara Help Center

Why does the collection allowance not calculate automatically?


The collection allowance on Line 11 isn’t calculating automatically.


TrustFile - Florida


  • We do not apply or calculate the Collection Allowance (Line 11) because not all customers are due the allowance
    • Please add the allowance manually on Line 11, if you qualify.
    • Currently, the allowance is 2.5% of the amount due in Line 10, not to exceed $30, available based on timely filing and filing/payment method, see the FL DOR website for details (DR-15 form instructions)