Skip to main content
Avalara Help Center

Why are numbers being deleted as I type in Internet Explorer?

Overview

You are trying to type anywhere in TrustFile (such as adding your bank account number or changing your company information), and the letters you have just typed are being deleted. 

Environment

TrustFile

Resolution

  • Depending on the version of Internet Explorer you are using, or the customizations (add-ons, etc.) you may have difficulty using TrustFile in Internet Explorer
    • We are working to resolve these compatibility issues
    • As an immediate fix, we recommend using an alternate browser