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Avalara Help Center

Why am I getting an address does not exist error when I try to add or edit my company address?

Overview

You are trying to add or change the company address, but are getting an error that says the address does not exist.      

Environment

TrustFile

Resolution

  • This is because the address does not exist in the USPS database.
    • We are adding the ability to override the error in February, to enable you to force the system to accept the bad address
    • We recommend that you use the "correct" address as it is registered with USPS to prevent filing issues with the state