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Avalara Help Center

How do I resolve Insufficient User Rights when attempting to synchronize Amazon to TrustFile?

Overview

You are attempting to synchronize TrustFile to your Amazon account but when following the instructions it results in the error message "Insufficient User Rights".

Environment

TrustFile

Resolution

  • Your Primary User will need to view and edit your user permissions to allow access to grant permission of 3rd party programs.
  • Please refer to the following Amazon documentation https://developer.amazonservices.com/gp/mws/faq.html
    • Please note that the information is subject to change and for up to date information we recommend reaching out to Amazon support on what permissions is needed to grant access to 3rd party programs.