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Avalara Help Center

How do I cancel my TrustFile subscription?

Overview

You want to cancel TrustFile.

Environment

TrustFile

Resolution

  • For Trustfile you can cancel services within the product:
    • Go to Settings > Payment & Remittance. Under the Section Payment (Subscriptions) select Cancel to stop the monthly payments

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  • If you are unable to cancel via Trustfile, please submit an email to cancellations@avalara.com
    • Please include the date you would like to cancel (example: February 1, 2018)