Skip to main content
Avalara Help Center

How can I make a transaction with no real address not return the city rate?


A salesman was in a field for a trade show, and we have a single address but it is calculating the city rate. This field was outside the city limits.


 Avalara Avatax


This can be resolved with a jurisdiction override.

Note you must be an account admin to make a jurisdiction override.

Click Settings>Jurisdiction Override.
Click New
Choose Jurisdiction override by address and fill out the address information.
Choose start and end date and click Next on the top left.
Choose the rate you would like (one without the city for this example)
Click Save

Note that you MUST have the EXACT address pass over that is in the override for the override to trigger.