Why Does My Transaction Not Have Tax?
Overview
You want to know why your invoice is not returning a tax amount.
Environment
Avalara AvaTax
Resolution
- Nexus for the state has not been enabled.
- If Nexus is enabled, check the Begin Date and End Date
- The state/jurisdiction doesn't have Sales or Use Tax
- If Nexus is enabled, check the Begin Date and End Date
- A $0.0 amount was passed
- There is a rule affecting the item or jurisdiction.
- Check the tax rules for this state.
- A tax code, either custom or an Avatax System tax code, is being applied.
- An Exempt customer profile has been applied.
- If an exempt customer profile has been applied, an icon will be displayed in the exemption column on the transaction.
- An Exemption Certificate has been applied:
- Check the transaction to see if there is an Entity Use Code.
- Check the transaction to see if there is an Exemption Certificate Number.
- Check to see if the Customer (Customer Code) has an active exemption certiciate
- Anything in this field will trigger an exemption, returning zero tax amount
- An invalid address.
- Use the Basic Tax Calculator in the Tools tab to check both the origin and destination addresses to make sure they will validate.