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How do I resolve Unable to determine the taxing jurisdictions error in an import?

Overview

You want to know how to resolve the error "Unable to determine the taxing jurisdictions" in your import file.

Environment

Avalara AvaTax

Resolution

  • Correct the state or ZipCode, this error occurs if you list a zip code in the incorrect state
    • Example: zip 12345 is in NY, this error would occur if the state listed in the import was WA
    • To resolve, change the state to NY or use the correct zip code that is in WA
  • For imports using a JurisCode, correct the jurisdiction code, list of jurisdiction codes