You are calculating $0 tax on transactions shipped to state where you do not collect tax and for tax exempt customers and do not want the transactions to be sent to Avalara for tax calculation.
- Change the Tax Schedule ID to a non AVATAX tax schedule on customers in states where you do not collect tax and tax exempt customer records manually or by using the Tax Schedule Update utility
Note: Avalara recommends calculating using Avalara AvaTax on all sales. Only sales sent to Avalara for calculation show in Avalara reports. Calculating only certain sales with Avalara AvaTax makes reporting sales for states which require reporting of tax exempt and non-nexus sales impossible to complete with the Avalara reports.