Why are all my sales listed as retail on my HI return?

Overview

On your HI return, you noticed that Part 2 lists all your sales under retailing on line 8 while you have another type of business activity.

Environment

• Avalara Returns
• Hawaii

Resolution

• By default, all sales are listed as retailing.
• If you would like sales listed in any of the other categories, a case must be created to notify our Compliance team of the changes you would like listed.
  • The case must include:
    • Company name (if you have multiple listed in AvaTax)
    • Return period
    • Form
    • Sales amount you want listed
    • The specific line you want the sales listed on.
  • Example request:
    • Please list the following sales amounts on line 9 (Services Including Professional) on the HI G-45 return for May 2017 for company Test123.
    • Gross Sales: 10,000.00
    • Exemptions: 6,000.00
    • Taxable Sales: 4,000.00
• All transactional data must be in AvaTax to be able to allocate the sales as requested.
• This would have to be done for each period you would like the allocation of sales to be done.