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ACTION NEEDED: Indiana Department of Revenue transitions to new online portal for filing tax returns

What is happening

The Indiana Department of Revenue online portal INTax is transitioning to INTIME (Indiana Taxpayer Information Management Engine).

INTIME is the new Indiana Department of Revenue online portal to file tax returns, make payments, and view your filing history. This portal requires a new INTIME username. 

Avalara is prepared to begin filing returns through INTIME, but you first need to update credentials in AvaTax Returns. 

NOTE: While INtax will remain accessible from Sept. 8 to Dec. 31, 2020, functionality will be greatly reduced to file and pay only for current filing periods. Existing customers are highly encouraged to make the switch to INTIME as early as possible to begin taking advantage of all the new functionalities the secure, online e-services portal.

SST customers: If you use or wish to view your IN DOR account, you should create your login through INTime and keep it for your records. You do not need to make any changes in AvaTax. Find instructions under What you need to do below: If you have not updated your Indiana login credentials for the new INTIME portal. 

Find more information about INTIME in this INTIME User Guide, or contact the Indiana Department of Revenue directly at 800-457-8283.

What you need to do

Based on how you transmit funds for your tax obligations, see below for the action you need to take.

If you have updated your Indiana login credentials for the new INTIME portal

If you have updated your Indiana login credentials for the new INTIME portal, please update the filing calendar in Avatax with the new credentials. SST customers: If you use or wish to view your IN DOR account, you should create your login through INTime and keep it for your records. You do not need to make any changes in AvaTax. 

  1. In Avatax, navigate to Returns > All Scheduled Returns.  Click the pencil icon next to the Indiana return to edit it. (For general information on editing your returns, see Edit your scheduled returns.)
  2. Update the new credentials and save changes.

NOTE: Find more information about INTIME in this INTIME User Guide, or contact the Indiana Department of Revenue directly at 800-457-8283.

If you have not updated your Indiana login credentials for the new INTIME portal

If you have not updated your Indiana login credentials for the new INTIME portal, please update them first at INTIME, then in AvaTax (following the instructions in the above section.) SST customers: If you use or wish to view your IN DOR account, you should create your login through INTime and keep it for your records. You do not need to make any changes in AvaTax.

  1. Go to the new INTIME website at https://INTIME.dor.in.gov.
  2. Select Don’t have a username? Create one.
  3. Enter your taxpayer ID (FEIN, SSN, etc.), unique Letter ID or RRMC, or tax due or payment amount from a recently filed return as part of the verification process.
  4. Once your login has been created, you will receive an email acknowledgement that redirects to a login screen where you will enter your new username and password.
  5. Once you have created your new username and password in INTIME, update your login credentials in AvaTax by following the instructions above in If you have updated your Indiana login credentials for the new INTIME portal. 

NOTE: Find more information about INTIME in this INTIME User Guide, or contact the Indiana Department of Revenue directly at 800-457-8283.

 

 

To update Indiana vendor discount credits in your IN ST-103 return

In conjunction with the new Indiana DOR website INTIME, Avalara is rolling out a new feature that lets you control the vendor discount claimed on your IN ST-103 return.  See: View or update Indiana vendor discount credits in your IN ST-103 return for instructions on what to do.