Why is AvaTax calculating twice in QuickBooks?
Overview
AvaTax is calculating two times for each transaction.
Environment
QuickBooks
Resolution
- What usually is the cause of this is a timing issue.
- To fix this, you will need to:
- Exit QuickBooks
- End any processes starting with QB in Task Manager
- Go to Program Files (or Program File x86) > Avalara > AvaTax > Bin
- right click on Unsubscribe > select Open
- right click on Unsubscribe > select Open
- right click on Unsubscribe > select Run as Administrator
- right click on Subscribe > select Run as Administrator
- Right click on QuickBooks > select "Run as Administrator"
- The Avalara program window should open as normal with QuickBooks startup
Note: Running Unsubscribe and Subscribe will not open any windows. It will appear as if nothing as happened.