Why is the QuickBooks bill to address being used?
Overview
An invoice in QuickBooks continues to use the bill to address for the purpose of tax calculation.
Environment
QuickBooks
Resolution
- The bill to address in QuickBooks will be used as the destination address when AvaTax calculates if the ship to address in QuickBooks is blank
- Fill out the Shipping Address > confirm the Shipping address is updated on the Invoice and Save
- *For Estimates > the Shipping address will only be used if it is selected as Default Shipping on the Customer
- The bill to address will be used if the Ship to field is not visible on the template used on invoice