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Why is the QuickBooks bill to address being used?

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Overview

An invoice in QuickBooks continues to use the bill to address for the purpose of tax calculation.

Environment

QuickBooks

Resolution

  • The bill to address in QuickBooks will be used as the destination address when AvaTax calculates if the ship to address in QuickBooks is blank
    • Fill out the Shipping Address > confirm the Shipping address is updated on the Invoice and Save
    • *For Estimates > the Shipping address will only be used if it is selected as Default Shipping on the Customer
  • The bill to address will be used if the Ship to field is not visible on the template used on invoice