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Avalara Help Center

Why is the QuickBooks bill to address being used?

Overview

An invoice in QuickBooks continues to use the bill to address for the purpose of tax calculation.

Environment

QuickBooks

Resolution

  • The bill to address in QuickBooks will be used as the destination address when AvaTax calculates if the ship to address in QuickBooks is blank
    • Fill out the Shipping Address > confirm the Shipping address is updated on the Invoice and Save
    • *For Estimates > the Shipping address will only be used if it is selected as Default Shipping on the Customer
  • The bill to address will be used if the Ship to field is not visible on the template used on invoice