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Avalara Help Center

Why is my exemption number not exempting tax in QuickBooks?

Overview

I have added an exemption (Resale) number in QuickBooks and it is not removing the sales tax.

Environment

Avalara Avatax

QuickBooks

Resolution

  • If you are exempting a customer with a resale exemption number in QB, you also need to set the tax code to NON
  • This is in the same screen as where you enter the resale number
  • You will need the number and the tax code of Non to exempt the customer
    • If you have just one, the customer will not be exempt.