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Why is a transaction in the admin console that isn't in QuickBooks?

Overview

You see a committed document in AvaTax that is not in QuickBooks Desktop.

Environment

QuickBooks Desktop

Resolution

  • In older versions of QuickBooks Desktop, it means an invoice was possibly deleted in QuickBooks Desktop, but wasn't deleted from AvaTax. A best practice is to void the invoice to keep the records accurate in both locations.
  • The latest version of AvaTax for QuickBooks Desktop deletes the transaction from the Admin Console if deleted from
    UndefinedNameError: reference to undefined name 'QBD' (click for details)
    Callstack:
        at (Frequently_Asked_Questions/QuickBooks_Desktop_-_Frequently_Asked_Questions/Why_is_a_transaction_in_the_admin_console_that_isn't_in_QuickBooks?), /content/body/div/div[3]/div[3]/ul/li[2]/span[4], line 1, column 1
    
    . It could be that the document was renumbered in QuickBooks Desktop, but not in AvaTax. 
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