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Why is a transaction in the admin console that isn't in QuickBooks?


You see a committed document in AvaTax that is not in QuickBooks Desktop.


QuickBooks Desktop


  • In older versions of QuickBooks Desktop, it means an invoice was possibly deleted in QuickBooks Desktop, but wasn't deleted from AvaTax. A best practice is to void the invoice to keep the records accurate in both locations.
  • The latest version of AvaTax for QuickBooks Desktop deletes the transaction from the Admin Console if deleted from
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    . It could be that the document was renumbered in QuickBooks Desktop, but not in AvaTax. 
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