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Quickbooks - labor is taxable in NY, but is not getting taxed

Overview

The issue is customer is saying that labor is taxable in NY, but is not getting taxed in admin console    

Environment

The environment is admin console    

Resolution

The resolution is customer needed to change tax code from S0000000 to S0000001 which is taxable in NY

Cause

The cause is customer was using a tax code that did not fit their needs.