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Avalara Help Center

How do I resolve CB - 201 with Right Networks?

Overview

You're running into a CB -201 error with QuickBooks Desktop hosted on Right Network and want to know how to resolve it.

Environment

QuickBooks Desktop
Right networks

Resolution

  • Contact Right Networks Support at (888) 417-4448 option 2 and inform them that you are running into CB-201 error with AvaTax
  • Have the following information available:
    • An hour period where no one is in the system
    • Your admin log-in information for QuickBooks Desktop
    • A Right Networks log-in that the support agent can change the password for.