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Avalara Help Center

How do I resolve 'ATS-291: QuickBooks found an error when parsing the provided XML text stream' in QuickBooks?

Overview

You are trying to calculate tax in QuickBooks but get "ATS-291: QuickBooks found an error when parsing the provided XML text stream."

Environment

QuickBooks Desktop

Avalara AvaTax

Resolution

  • In AvaTax for Quickbooks version 81 and 82 this is a known error.

  • To resolve this issue, a new DLL file will need to be installed. Please reach out to Technical Support.