I have a transaction and it is not charging sales tax and I need to know why.
- Check to make sure that the tax codes that you are using is, in fact, taxable in the region you are selling to
- Check to be sure that the customer does not have an exemption certifiacte on file
- Check to be sure that no Entity Use Codes were used at either the header level or the line level
- Check to be sure that the Exemption number field is not populated with any information (including spaces)
- Check to be sure that no overrides were applied to the transaction to have $0 tax
- Check to make sure Nexus is activated for the state