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Why is the AvaTax tab is missing from one or more transaction types in Netsuite?

  1. Last updated
    09:05, 18 May 2017
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Overview

The AvaTax tab is missing from one or more transaction types in Netsuite. No calculations are happening either, even after reinstalling the AvaTax bundle.

Environment

Netsuite

Resolution

  • One or more of the AvaTax scripts have been disabled. Go to Customization->Scripting->Script Deployments. Ensure all the AvaTax scripts are deployed.
  • Upgrade to the latest AvaTax build for NetSuite.  
    • If upgraded, and the AvaTax tab is still not known, update the AvaTax bundle again. A temporary hiccup may have occurred at the time of install/update.