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Why is the AvaTax tab is missing from one or more transaction types in Netsuite?

Overview

The AvaTax tab is missing from one or more transaction types in Netsuite. No calculations are happening either, even after reinstalling the AvaTax bundle.

Environment

Netsuite

Resolution

  • One or more of the AvaTax scripts have been disabled. Go to Customization->Scripting->Script Deployments. Ensure all the AvaTax scripts are deployed.
  • Upgrade to the latest AvaTax build for NetSuite.  
    • If upgraded, and the AvaTax tab is still not known, update the AvaTax bundle again. A temporary hiccup may have occurred at the time of install/update.