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Avalara Help Center

Why is tax calculating in the admin console from Netsuite?

Overview

I have a transaction in the admin console that is calculating the incorrect tax compared to the sales order in Netsuite.

Environment

 Avalara Avatax
NetSuite

Resolution

Please be sure that the transaction has the same address data you believe Netsuite should have passed.

Differeing addresses can drastically affect tax calculation.

Cause

Netsuite update has started stripping destination address.