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Why is Netsuite unable to calculate specific Sales Orders and Invoices?

  1. Last updated
    01:22, 20 Jun 2016
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Overview

Using Netsuite One World (AvaTax bundle 3.4 or older), some specific sales orders and invoices won't calculate tax, despite everything being configured to have it work. The impacted documents appear to be random.

Environment

Netsuite OneWorld

Resolution

  • Update to the 3.5 AvaTax bundle.