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Avalara Help Center

Why do I keep getting an error that says this document has not used avatax service" for my international transactions?

Overview

I have international transactions set to a tax code different from Avatax, as I don't want them coming to Avatax. Every time I save one I get these errors stating that this document hasn't used the Avatax service.

Environment

Netsuite Basic

Resolution

  • This will appear every time you save a transaction or sales order and the tax code isn't set to Avatax.
  • You can either set the tax code to Avatax and have the transaction come to us or you can just ignore the error message, it is simply warning you as such.