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Avalara Help Center

Why aren't deleted invoices in Netsuite voided in the Admin Console?

Overview

Invoices deleted in a batch are not being voided on the AvaTax side.

Environment

Netsuite

Resolution

  • There is not AvaTax integration at this level in Netsuite.
  • To delete and trigger a void on the AvaTax Admin Console, you must delete from the actual invoice
    • In Netsuite pull up the invoice, press Edit, click on Actions, and choose delete