Skip to main content
Avalara Help Center

Why aren't deleted invoices in Netsuite voided in the Admin Console?

Overview

Invoices deleted in a batch are not being voided on the AvaTax side.

Environment

Netsuite

Resolution

  • There is no AvaTax integration at this level in Netsuite.
  • To delete and trigger a void on the AvaTax Admin Console, you must delete from the actual invoice
    • In NetSuite pull up the invoice, press Edit, click on Actions, and choose delete

Note: if you are running Scheduled Script to delete invoices in NetSuite this feature is not supported by Avalara.