You are a non-admin who is trying to run the reconciliation batch utility in NetSuite. The status always shows 'In Queue'.
- Ensure 'AVA_Reconciliation_Suitelet' script deployment is set to be executed as Administrator.
- In NetSuite, go to Customization > Scripting > Scripts
- Select 'Type' as Suitelet
- Click View for AVA_Reconciliation_Suitelet
- Under Deployments tab click 'Reconcile List'
- Click Edit & Set Execute as Role to Administrator
- Go to Avalara > Reconciliation > View Results then delete batches which are stuck (In Queue or In Progress).
- Create a new batch with a smaller sub set of data.
For more information, see How do I grant permissions to AvaTax menus to non Administrator roles?