Why are non-admins unable to run the reconciliation batch utility in NetSuite?

Overview

You are a non-admin who is trying to run the reconciliation batch utility in NetSuite.  The status always shows 'In Queue'.  

Environment

NetSuite

Resolution

• Ensure 'AVA_Reconciliation_Suitelet' script deployment is set to be executed as Administrator.
  • In NetSuite, go to Customization > Scripting > Scripts
  • Select 'Type' as Suitelet
  • Click View for AVA_Reconciliation_Suitelet
  • Under Deployments tab click 'Reconcile List'
  • Click Edit & Set Execute as Role to Administrator
  • Save

• Go to Avalara > Reconciliation > View Results then delete batches which are stuck (In Queue or In Progress).
• Create a new batch with a smaller sub set of data.

Next steps 

For more information, see How do I grant permissions to AvaTax menus to non Administrator roles?