You are a non-admin who is trying to run the reconciliation batch utility in NetSuite. The status always shows 'In Queue'.
- Ensure 'AVA_Reconciliation_Suitelet' script deployment is set to be executed as Administrator.
- In NetSuite, go to Customization > Scripting > Scripts
- Select 'Type' as Suitelet
- Click View for AVA_Reconciliation_Suitelet
- Under Deployments tab click 'Reconcile List'
- Click Edit & Set Execute as Role to Administrator
Delete batch which is in queue & try once again.
For more information, see How do I grant permissions to AvaTax menus to non Administrator roles?