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Avalara Help Center

Why are non-admins unable to run the reconciliation batch utility in NetSuite?

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Overview

You are a non-admin who is trying to run the reconciliation batch utility in NetSuite.  The status always shows 'In Queue'.  

Environment

NetSuite

Resolution

  • Ensure 'AVA_Reconciliation_Suitelet' script deployment is set to be executed as Administrator.
    • In NetSuite, go to Customization > Scripting > Scripts
    • Select 'Type' as Suitelet
    • Click View for AVA_Reconciliation_Suitelet
    • Under Deployments tab click 'Reconcile List'
    • Click Edit & Set Execute as Role to Administrator
    • Save
  • Go to Avalara > Reconciliation > View Results then delete batches which are stuck (In Queue or In Progress).
  • Create a new batch with a smaller sub set of data.