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Avalara Help Center

Why are my Netsuite OneWorld Reports not reconciling with the Admin Console?

Overview

Transactions missing from the admin console and tax liability is different when comparing the admin console reports to reports within Netsuite One World.

Environment

Netsuite One World

Avalara Avatax

Resolution

  • Run report in the admin console (tax return, export report)
  • Run report in Netsuite OneWorld
  • Compare the reports to find missing transactions
  • Compare transactions that are missing to transactions that successfully came over
  • Make sure the Avatax Tax Schedule is assigned correctly
  • Save invoice and check to see if it came across successfully to the admin console (keep in mind the docDate when searching)