Skip to main content
Avalara Help Center

Why am I getting a "default tax code not assigned in the configuration settings" error in Netsuite?

Overview

You create a Sales Order in NetSuite and the sales tax is not calculating. The error you receive is

"This Document has not used AvaTax Services. Default Taxcode not assigned in the Configurations settings". (NetSuite Basic)

"This Document has not used AvaTax Services. Default Taxcode not assigned for the subsidiary in the Configurations settings". (NetSuite OneWorld)

Environment

Netsuite Basic

Netsuite OneWorld

Resolution

  • The error is shown if a user has not mapped Default Tax code on Avalara configuration. This message will be generated prior to tax call generated.
  • The Default Tax ID needs to be set to AVATAX on the Tax Calculation tab in the Avalara Configuration settings
    • Avalara > Setup > Configure Avalara