Skip to main content
Avalara Help Center

Why am I getting "Transaction was not in balance." in NetSuite?

Overview

When issuing a Sales order in NetSuite the following error is returned "Transaction was not in balance. Total = xxx.xx"

Environment

Avalara AvaTax

NetSuite

Resolution

The error means that there is a difference between the AvaTax Admin Console and the transaction in NetSuite, you'll want to reconcile between the two to find out why.