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Avalara Help Center

Netsuite OneWorld - tax calculation issue when doing imports

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Overview

We are importing invoices into Netsuite and notice that even though the customers are considered non-taxable they are being sent to Avalara to check the tax amount. This is significantly increasing our number of transactions with Avalara. Is there a way to shut this off?

Environment

NetSuite

Resolution

1. Create a custom tax code called EXEMPT. Setup > Accounting >Tax Code
2. During import process make the Tax Item and tax Code set to EXEMPT (not AVATAX and not -Not Taxable-)
3. This will bypass tax calls during import and will bypass tax calls when editing transactions