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Avalara Help Center

NetSuite - Tax Code not appearing in Tax Item dropdown list on Customer card

Overview

Tax Code "AVATAX" is not appearing in the Tax Item drop-down list on the customer card

Environment

NetSuite Basic or One World

Resolution

To make the Tax Codes visible in the Tax Item field on the Customer card,
1. Click on Setup > Accounting > Set Up Taxes
2. Click on United States tab
3. Make sure that the Tax Code Lists Include dropdown is either:
 a. Tax Groups and Tax Codes
 b. Tax Codes Only