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Avalara Help Center

How do I resolve the Netsuite OneWorld error "Object, Object" when I save an invoice?

Overview

When you save an invoice, you get an "Object, Object" error in NetSuite OneWorld

Environment

NetSuite OneWorld 4.0 and 4.0.1

Resolution

Below, are the instructions on how to apply a temporary fix, but the error can also be resolved by upgrading the AvaTax bundle. 

  • Download the hotfix file for your version: 4.0, or 4.0.1. The hotfix files are version specific. Check the version you are using in Customization > SuiteBundler > List.
  • Unzip the file
  • Go to Documents > Files > File Cabinet
  • Expand the Suite Bundles section and click Bundle 2471
  • Click  Add File
  • Select the AVA_Functions.js file provided by Avalara
  • Overwrite the existing file.

Next steps

For more information about NetSuite OneWorld, see our guide.