Exemption information is in our accounting system, yet Avalara AvaTax is still taxing the document.
- There is a setting that needs to be turned on in the Avalara AvaTax Admin Console to have AvaTax accept the exemption information from your accounting system.
- Go to the Settings tab
- Click on Exemption Certificate Options
- Make sure the checkbox for Enable Exemption Certificate Management System is checked.
- The United States needs to be set to Optional