Skip to main content
Avalara Help Center

How do I resolve Origin address being used as the Ship to Address in Dynamics NAV?

Overview

You created a transaction in NAV and noticed the Origin address is being used as the Ship to Address in the Admin Console.  

Environment

Avalara AvaTax

Dynamics NAV 

Resolution

  • The Shipping Method is set to "Pickup". By using Pickup will send the Origin address/your site address as both the Origin and Destination.  

  • If you don't want the Origin address to be using as the Destination address. Change the Shipping Method to "Delivery". Delivery uses the ship-to address as the address where AvaTax calculates sales taxes.