When automatically generating sales documents in Dynamics GP, sometimes it is necessary to recalculate tax on them since they are not created using the user interface. This utility is designed to help recalculate those documents.
Symptoms: Using e-connect or some other solution to import sales documents to Dynamics GP and Avatax does not automatically calculate tax for these transactions.
Resolution: Avatax offers a utility to help you recalculate documents assigned to a batch automatically. This utility is called the SOP Tax Update Utility, it can be found by going to Dynamics GP> Tools> Utilities> Avatax> Update> SOP Tax Update. Your criteria for filter are range of batches, date range, and document type. After you select your criteria, click the Update button to process your request.
Note: If you don't see the SOP Tax Update in your Utilities menu, you can add a shortcut by doing the following:
Right-click on the navigation page
On the pop-up window, expand Avalara -> Sales and scroll to AvaTax Update Utility
This will now show up as a shortcut in Dynamics GP.