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Why can I not select "Disable line item level Tax Calculation trigger" in AvaTax User Preferences in GP?

Overview

In Avatax User Preferences there is an option to enable line item taxing and that option is grayed out but you want to enable it.

Environment

Dynamics GP

Resolution

  • This option is only available if it is not globally disabled in the AvaTax Configuration window
  • Go to the Configuration menu, by going to Tools > Setup > System > AvaTax > Configuration to confirm what is selected

 

Note: All users must be logged out of GP (other than the SA) to make any changes to the global Configuration.