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Avalara Help Center

GP 2010 with Wennsoft - Sales Tax Issues

Overview

This customer was not charged sales tax in Great Plains but sales tax was calculated in Avalara for $397.54. Can you please create a "dummy" invoice to send to the customer for the $6,650.89 plus $397.54 in sales tax? I will process a debit memo in Great Plains for the sales tax so that the customer's account will be correct

Environment

GP 2010 with Wennsoft

Resolution

make sure you are on the latest GP service packs