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What causes the error, "The Tax document could not be found," in AX 2012?

Overview

While working in AX an error is given: The Tax Document could not be found.

Environment

Microsoft Dynamics AX 2012

Resolution

  • This error occurs when there are multiple numbers with a status of free
  • To resolve this issue, in Dynamics AX, go to Organization Administration > Number Sequences > Number Sequences.  
  • Find the number sequence that relates to our customer invoice number and click Status list.  
    • Delete any numbers with a status of Free.