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Avalara Help Center

Why aren't my imported credits showing in the liability worksheet?


Credits imported into the admin console not being reflected in the liability worksheet.


Avalara AvaTax

Avalara Returns


  • Log into the Admin Console
  • Go to the Tools tab, verify that import was successful (Click on Results)
  • Go to the Transactions tab, review the transactions
  • Verify that the transactions are in the expected state and month
  • Verify that the transactions are in a committed status.
  • Make corrections if necessary.


Note:  If everything looks correct from the previous steps, please wait for up to 6 hours to allow the worksheet to be rebuilt