Credits imported into the admin console not being reflected in the liability worksheet.
- Log into the Admin Console
- Go to the Tools tab, verify that import was successful (Click on Results)
- Go to the Transactions tab, review the transactions
- Verify that the transactions are in the expected state and month
- Verify that the transactions are in a committed status.
- Make corrections if necessary.
Note: If everything looks correct from the previous steps, please wait for up to 6 hours to allow the worksheet to be rebuilt