We have been exempting our customers by entering an exemption number in the Exemption No field. However this process does not exempt our Canadian customers.
- The issue here is that the Exemption No. field defaults the transaction to Entity Use Code L)Other, which is not a valid exemption in Canada
- You may create an Exempt Entity Tax Rule, making Entity Use Code L)Other exempt in Canada
- Or use entity use code C)Tribal instead of (or in addition to) the exemption number