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Why is the exemption no. field not working for Canada?

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Overview

We have been exempting our customers by entering an exemption number in the Exemption No field. However this process does not exempt our Canadian customers.

Environment

Avalara AvaTax

Resolution

  • The issue here is that the Exemption No. field  defaults the transaction to Entity Use Code L)Other, which is not a valid exemption in Canada
    • You may create an Exempt Entity Tax Rule, making Entity Use Code L)Other exempt in Canada
    • Or use entity use code C)Tribal instead of (or in addition to) the exemption number

 

 

 

 

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