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Why am I getting an AvaTax error when I do not use AvaTax?

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Overview

On an invoice within QuickBooks Online, you are getting an AvaTax error but you do not use AvaTax.

Environment

QuickBooks Online

Resolution

  • Please contact Intuit support as this is an issue with the QuickBooks Online Configuration.
  • There are no steps for Avalara to help resolve the issue at this time.