How do I resolve 'This document has used AvaTax services. Tax override cannot be applied'?
Overview
You are creating an Sales Order or Invoice but receive an error 'This document has used AvaTax services. Tax override cannot be applied'.
Environment
AvaTax
Resolution
- Ensure the Ship To address or Location is not in an SST state.
- Ensure Nexus is enabled in AvaTax Update.