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How do I resolve 'This document has used AvaTax services. Tax override cannot be applied'?

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Overview

You are creating an Sales Order or Invoice but receive an error 'This document has used AvaTax services.  Tax override cannot be applied'.

 

Environment

AvaTax

 

 

Resolution

  • Ensure the Ship To address or Location is not in an SST state.
  • Ensure Nexus is enabled in AvaTax Update.