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How do I resolve "You must specify a vendor name for the sales tax account." in QuickBooks Desktop?

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Overview

When trying to create a credit memo we received the following error "You must specify a vendor name for the sales tax account."

Environment

Avalara AvaTax

QuickBooks

Resolution

  • QuickBooks provides reporting for Taxable Sales and Non-Taxable Sales, therefore the SalesTax Item still must have a reporting agency tied to it.

  • Go to the Item List and Edit the Sales Tax Item and verify that a Vendor has been assigned to the Tax Item.  

    • The field "TaxAgency (vendor that you collect for)" is blank.  The tax agency should be "Avalara".