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How do I fix the API error 'Received response: DocumentRefNo is required. (This value must be specified.)' in CertCapture?

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Overview

I am getting the error 'Received response: DocumentRefNo is required. (This value must be specified.)' in CertCapture.

Environment

Avalara CertCapture

Resolution

  • The error means that a single use certificate is missing a PO number.
  • Please go to the Details tab and add a PO number.
  • Or edit the certificate details and make a blanket cert.