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Avalara Help Center

Why can I not add a jurisdiction to a certificate when I edit one in ECMS?

Overview

When I click edit in ECMS for a certificate the + sign to add a jurisdiction is gone.

Environment

Avalara Avatax

Resolution

You can not add a jursidiction to an existing cert by editing it.

You will have to click the cert, click Revoke and Copy, and add the jurisdiction to your new cert.