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Avalara Help Center

Why am I getting "There was an error locating your account from the provided URL" when I try to log in to CertCapture?

Overview

When you tried to log in, you received the error message, "There was an error locating your account from the provided url. Please try again later or contact CertCapture support. "

Environment

CertCapture

Resolution

  • Contact the administrator who created your account to be assigned a company.