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Avalara Help Center

How can I access Enterprise features in my Pro CertCapture account?

Overview

You want access to a feature available in Enterprise accounts.

Environment

Avalara CertCapture

Resolution

  • Contact support, include the company name shown at the top of your Avalara CertCapture Dashboard

    • We will upgrade your service to provide access to all Enterprise service features

    • Pro service includes all the features most of our customers need to manage their exemptions, Enterprise service allows detailed customizations