Skip to main content
Avalara Help Center

Can you start a campaign for all certificates that need to be updated but still exempt those customers from sales tax in the interim?


Our company was recently sold and changed our name. We have exemption certificates for all of our customers under the old name, but we don't want to charge them tax during the transition period of gathering the new certificates under our new name.


Avalara CertCapture


Adding a campaign to a customer will not revoke the certs they have on file, so they will still exempt in the interim.


  • Was this article helpful?