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Avalara Help Center

Can you create a customer template for email request in CertCapture?

Overview

I would like to create a customer template for email requests in CertCapture.

Environment

Avalara CertCapture

Resolution

There is currently no option for custom templates for email requests in CertCapture.

A work around for this is to save the template as a word doc on your machine and paste the contents of that into the contents field of the request before you send it.